Fix iCloud Storage Details are Currently Unavailable

Fix #1: Check Settings First

iCloud allows you to securely and safely store videos, photos, documents, apps, mail and music in the cloud. Everything stays up-to-date on your iPhone or Apple device as data syncs quickly.

It usually works just fine, but you might encounter some issues on occasion like “iCloud storage details are currently unavailable.”

If you tried to manage the storage by clicking Settings, Accounts & Passwords and then iCloud, you wouldn’t find your iCloud storage details because you are in the wrong place.

For iPhone/iPad/iPod touch users:


If you are using iOS 10.2, go to Settings, click iCloud and tap Storage.


If you are using iOS 10.3 or later, you should go to Settings and then click [your name] to see how much storage you have. Click iCloud and then choose iCloud Storage.



For PC users:


If you are using your PC, you only need to open iCloud for Windows.



For Mac users:


For Mac users, go to Apple icon and then click System Preferences. Select iCloud and then click Manage.


Fix #2: Sign out & into Your iCloud Account

One of the best ways to fix the “iCloud storage details are currently unavailable” error is to sign out and into your iCloud account. Here’s how can you do it.

Step 1. Go to Settings.

Step 2. Swipe down and tap Sign Out. Input your Apple ID password.

Step 3. Go back to Settings and click the iTunes & App Store.

Step 4. Input your Apple ID credential info, including your Apple ID and password.


Fix #3: Restart Your iPhone

If signing out and into your iCloud account doesn’t work, you can try restarting your iPhone. A simple reboot could fix some system problems. Experts recommend restarting your device once a week to ensure its optimal performance.


If you have an iPhone 8 or earlier, you have to press and hold the side or top button until you see the slider. Drag the slider to turn the device off. Press and hold the side or top button again until the Apple logo appears.


If you have iPhone X or later, you have to press and hold the volume button and side button until you see the slider. Either volume button is fine. Drag the slider to turn the device off. After the device turns off, you only need to press and hold the side button until the Apple logo appears.



Note: With devices with iOS 11 or later, you can simply go to Settings, click General and choose Shut Down to turn off the device.

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